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We are not responsible for the process of adding new drivers, and can’t make a printer to get supported faster. How does HP install software and gather data? Legal Terms Terms of Use Privacy policy. Europe, Middle East, Africa. Thank you for your patience.

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Unable to determine warranty status. Not sure which drivers to choose? Warranty withdrawn refurbished product: This product detection tool installs software on your Microsoft Windows device that kfficejet HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Learn more about HP’s privacy policy.

This page requires Javascript. However, there’s no guarantee that support for any given printer will be added any time soon.

Supported WiFi printers

We were unable to find any drivers for your product. Please verify your product is powered on and connected, then try again in a few minutes.


Click here to have it emailed to you. Choose a different product. Solution and Diagnostic Data Collection. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Already have an HP account?

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HP Customer Support – Software and Driver Downloads

Follow this checklist to stop these prints: We are not responsible for the process of adding new drivers, and can’t make a printer to get supported faster. See your browser’s documentation for specific instructions.

Select your operating system and versionChange Detected operating system: No software or drivers are available for this product with the selected operating system. This tool applies to Microsoft Windows PC’s only.

The ovficejet printers are supported for Nearby WiFi Printing from mobile phones. Please do not expect us to implement support for any particular printer. Follow this checklist to stop these prints: Please try again shortly. This product was designated to be returned to HP.


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Free application detects printers in a same way as the paid one. Printing a test page helps you to understand the process, and makes sure that PrinterShare will work correctly with your printer. Any warranty support needed would be completed by the reseller that sold the product.

If free application can’t directly connect to your printer, paid one will not do it either. HP encountered an error while trying to scan your product. This product has been exchanged for a new or refurbished product. The serial number provided does not match the previously selected product. This process can take several minutes jp on the number of warranties being checked.