This thread is locked. Did this solve your problem? Try installing the driver and check. Thank you for posting in Microsoft Community Forums. I understand that your DVD player is not working. Since Windows 8 has not been released yet not all drivers are going to work with it.
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Device Manager – PBDS DVD+-RW DHW1S ATA Device – Dell – Microsoft Community
How satisfied are you with this reply? Here are the steps. Sorry this didn’t help.
Follow the steps to install in Compatibility mode: You people are wonderful. Tap or click the drop down box and select a previous operating system, then tap or click OK. Thank you for posting in Microsoft Community Forums. Thank you so much, LH and Santo.
This used to happen in Vista. If you have access to another drive, see if it works to rule out the port used. But the yellow mark is still there.
Thanks for marking this as the answer. Since Windows 8 has not been released yet not all drivers are going to work with it.
Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. If the drive is not being recognised, then the drivers won’t install.
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Right click the driver installation file and select Properties then tap or click the Compatibility tab.
ShuiabKhan Replied on November 22, This place should have some kinda mojo building tipping system to recognize the smart geeks here. I have the same question 4.
Try the Fixit from the above Microsoft site, it should resolve the issue. Check the cables to the unit, then run the DELL diagnostics on the device, it might be dead? Place a check in the Run this program in eell mode for: If it fails then the next option will be to replace the drive. I didn’t know about that MS fixit page at all.
Device Manager – PBDS DVD+-RW DH-16W1S ATA Device – Dell 530
You can help protect yourself from scammers by verifying that the contact is a Edll Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Follow these steps and check if it helps. Once the system restarts, the drivers will be automatically get installed.
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