How satisfied are you with this response? Thanks for your feedback, it helps us improve the site. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. This thread is locked.
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Manually try this fix if the Fixit did not work http: There are some registry entries that the troubleshooter does not fix and those “might” be the cause. Hi, There could be hardware issues though I would try all of these as needed: Please do all the below even if you have done some before as it is often the total process which solves the issue.
DevManView – Free – an alternative to the standard Device Manager crwdvd Windows, which displays all devices and their properties in flat table, instead of tree viewer http: When it attempts to reinstall this device, the installation fails. How satisfied are you with this reply?
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Device is not working properly (TSSTcorp CDRWDVD TS-HA ATA – Microsoft Community
I have the same question Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. How to Run Disk Check in Windows 7 http: So it is ts-h93a unusual for 1 or 2 parts to not function while the others do so properly. Did you complete the troubleshooter for the drive that still does not work?
Check with your System Maker and Device maker for both possible firmware updates and the correct Registry entries for your drive. Tell us about your experience with our site.
TSSTCORP CDRWDVD TS-H493A Firmware IB00 download
Bicycle – Mark Twain said it right. Then work your way through these – remember the drive could be bad, could have a loose cable or slight corrosion on the contacts usually for a laptop and other issues. Forums – a lot of ts-j493a expert help http: You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
For laptops you can often clean the power and data contacts with a pencil eraser. This thread is locked.
TSSTCORP TS-HA resources and drivers
You can follow the question or vote as helpful, but you cannot reply to this thread. Thanks for marking this as the answer. Remove ALL power, then check cxrwdvd in both ends. Be sure to ask for specific keys involved as well as the settings.
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Remove and replace, do not just snug. If a PC remove ALL power and check the cables on both ends – actually remove and replace them – do not just snug. Sorry cdrwdvx didn’t help.